Welcome & Overview
Congratulations on your new custom home. This guide is designed to help you protect and enjoy your investment for years to come. Inside, you’ll find practical care tips, a recommended maintenance schedule, and warranty information — all tailored to the unique needs of a luxury residence in Arizona’s climate.
Your home is a handcrafted product, blending art, science, and skill. Every surface, system, and finish has been chosen for quality and longevity. With proper maintenance, your home will retain its beauty and performance for decades.
How to Use This Guide
Browse by category to find specific care instructions.
Follow the maintenance schedule to keep your home in peak condition.
Contact us if you are ever unsure whether an issue is covered by warranty or is homeowner maintenance.
Appliances & Fixtures
General Care
Browse by category to find specific care instructions.
Follow the maintenance schedule to keep your home in peak condition.
Contact us if you are ever unsure whether an issue is covered by warranty or is homeowner maintenance.
Maintenance Tips
Kitchen & Laundry Appliances: Wipe down surfaces regularly, keep vents and filters clear, and schedule professional service as recommended.
Plumbing Fixtures: Clean with a soft cloth and non-abrasive cleaner. Remove and rinse faucet aerators periodically to maintain water flow.
Garbage Disposals: Run with cold water and allow water to flow for 10–15 seconds after switching off.
Specialty Appliances (e.g., wine fridges, ice makers): Check filters and seals periodically; clean according to the manufacturer’s guidance.
Warranty Notes
Appliances and fixtures are covered by their manufacturer’s warranty. Keep proof of purchase and record model numbers for future service requests.
Surfaces & Finishes
Use cutting boards and trivets.
Avoid placing hot pans directly on surfaces.
Wipe spills promptly to prevent staining.
For natural stone, apply sealer periodically per installer’s recommendation.
Hardwood: Sweep or vacuum regularly; avoid excess water. Use felt pads under furniture and rugs at entry points.
Tile & Stone: Sweep or vacuum to remove grit; mop with warm water and mild cleaner.
Avoid abrasive scrubbers.
Carpet: Vacuum frequently; schedule professional deep cleaning annually.
Dust gently with a soft cloth.
Touch up small chips using the paint or stain provided in your move-in package.
Plan for exterior repainting every 5–10 years, depending on exposure.
Caulk and touch up as needed to address small gaps from natural wood movement.
Maintain stable indoor temperatures to reduce seasonal expansion and contraction.
Doors, Windows & Hardware
Adjust hinges as needed.
Avoid slamming to prevent frame damage.
Check and replace weatherstripping when worn.
Clean glass with non-abrasive cleaner or vinegar solution.
Keep tracks and weep holes clear of debris.
Inspect seals annually for air and water tightness.
Lubricate locks and hinges annually with silicone-based lubricant.
Avoid oil-based products, which can attract dust.
Home Systems
Know the location of your main breaker panel and any sub-panels.
Test GFCI outlets monthly.
Contact a licensed electrician if breakers trip repeatedly without cause.
Change filters monthly or as needed.
Keep vents clear of obstructions.
Schedule professional servicing annually.
Follow the manufacturer’s maintenance instructions.
For tankless units, flush annually to remove mineral build-up.
Test alarms monthly.
Update passcodes periodically.
Outdoor Living & Landscaping
Inspect visually twice a year and after major storms.
Keep gutters clear for proper drainage.
Maintain irrigation systems and adjust as needed.
Ensure grading directs water away from your foundation.
Clean filters regularly.
Keep water chemistry balanced to protect equipment and surfaces.
Clean cooking surfaces after each use.
Have gas connections inspected annually.
Home Care Schedule
Replace or clean HVAC filters.
Test GFCI outlets.
Wipe and inspect countertops, flooring, and grout.
Check water softener salt levels (if applicable).
Inspect weatherstripping and door seals.
Clean window tracks and weep holes.
Flush tankless water heater (if needed).
Lubricate hinges, locks, and sliding door tracks.
Schedule professional HVAC service.
Inspect roofing and gutters.
Check exterior paint and caulking; touch up as needed.
Service pool/spa equipment.
Review irrigation system coverage and settings.
Warranty & Service Process
Your home is protected by the Arizona Registrar of Contractors (ROC) warranty requirements, which set coverage periods for workmanship, materials, and structural components beginning when you take possession of the home or Certificate of Occupancy is obtained.
Most workmanship and materials: 2 years.
Structural components: extended coverage per ROC guidelines.
Manufacturer warranties: may extend coverage on appliances and systems beyond the builder’s warranty.
If you are ever uncertain whether an item is covered by warranty or is homeowner maintenance, please contact us. We are here to guide you.
Review your manuals and this guide.
Contact the manufacturer for product-specific concerns.
For builder warranty matters, reach out to our service department. We will confirm coverage and coordinate any needed work in accordance with Arizona ROC requirements.